Accessibility Statement
At TC Customs, we want our website to be welcoming, easy to use, and accessible for all visitors. We are committed to improving the experience for everyone, including people using assistive technologies or accessing the site on different devices and screen sizes. We continuously work to make our website clearer, more user-friendly, and easier to navigate for all members of the cycling community.
What web accessibility is
An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.
Accessibility adjustments on this site
At TC Customs, we are continually working to improve the accessibility and usability of our website for all visitors. We aim to make our content easier to navigate across different devices, browsers, and assistive technologies, including keyboard navigation and screen readers where possible. As part of these ongoing improvements, we regularly review the layout, readability, structure, and overall user experience of the site to help make it more accessible to the wider cycling community.
-
To help make the TC Customs website more accessible and user-friendly, we have taken a number of steps across the site. These include improving page structure and navigation, setting clear heading layouts, adding descriptive text to images where possible, using colour combinations with better contrast for readability, reducing excessive motion and animation, and working to ensure videos, audio, and downloadable content are easier to access across different devices and technologies. We continue to review and improve the site experience as the website grows.
To help make the TC Customs website more accessible and user-friendly, we have taken a number of steps across the site. These include improving page structure and navigation, setting clear heading layouts, adding descriptive text to images where possible, using colour combinations with better contrast for readability, reducing excessive motion and animation, and working to ensure videos, audio, and downloadable content are easier to access across different devices and technologies. We continue to review and improve the site experience as the website grows.
Some areas of the TC Customs website may include content, tools, or features provided by third-party platforms or services that are outside of our direct control. As a result, certain pages or features may not always fully meet the same accessibility standards as the rest of the website. We are committed to improving accessibility wherever possible and will continue reviewing any third-party integrations used across the site to help provide the best experience we can for all visitors.
Some areas of the TC Customs website may include content, tools, or features provided by third-party platforms or services that are outside of our direct control. As a result, certain pages or features may not always fully meet the same accessibility standards as the rest of the website. We are committed to improving accessibility wherever possible and will continue reviewing any third-party integrations used across the site to help provide the best experience we can for all visitors.
TC Customs currently operates primarily as an online business and does not have a public retail storefront or physical customer premises open for general visits. If this changes in the future, we will work to ensure any physical location or collection point is as accessible and welcoming as possible for all customers, including clear access arrangements and appropriate support where reasonably possible. For any accessibility questions or assistance regarding orders, products, or website use, customers are welcome to contact us directly and we will do our best to help.
Requests, issues and suggestions
If you experience any accessibility issues while using the TC Customs website, or if you require additional assistance, please feel free to get in touch with us and we’ll do our best to help.
TC Customs Accessibility Support
Email: tc_customs_uk@gmail.com
Website Contact Form: Available via our Contact page
We aim to respond to all enquiries as quickly as possible and appreciate feedback that helps us improve the accessibility and usability of our website for all visitors.